Complaints Regarding Police Employee Conduct

The Florissant Police Department appreciates feedback from the community on the performance of our officers and staff employees. It is also our policy to investigate allegations of misconduct by our employees or citizen complaints regarding our delivery of services. 

An inquiry or complaint may be made at any time. Keep in mind complaints should be made within a reasonable time after the alleged incident occurred to help insure that evidence is still available and recollections of the incident are still fresh. To make an inquiry or register a complaint, contact the department at 314-831-7000 and ask to speak to a supervisor. If a supervisor is not available at the time that you call, one will contact you as soon as they become available. 

Formal complaints need to be in written form per Missouri Statute 590.502, R.S.Mo., Please see the attached Florissant Police Department Complaint form which is to be completed and brought to the Police Department. A Supervisor will accept the form and forward it to the proper authority responsible for further investigation. If unable to respond to the station other arrangements can be made to receive the complaint form. 

If you wish to be contacted please fill out the on-line contact request, someone will contact you.


In Person - By contacting the on-duty shift supervisor or shift commander at the Florissant Police Department
Printable Form - Printable Citizen Complaint Fillable Form

By calling - (314) 831-7000 and requesting to speak with an on-duty shift supervisor or shift commander;