RULES FOR USING THE FLORISSANT BUSSES

THE F.L.E.R.T. BUSES (Florissant Local Elderly Resident Transportation) are available free of charge to all Florissant Senior Residents, 60 years of age and older with a current Resident Picture I.D. Residents must be able to get on/off bus on their own accord. Residents are required to fill out an emergency card before taking the bus the first time.

BUSES OPERATE ONLY IN THE CITY LIMITS OF FLORISSANT except for 3 locations – DePaul Hospital, Christian Hospital Northeast and the Missouri Veterans Clinic at 10600 Lewis & Clark Blvd.

A HANDICAPPED ACCESSIBLE BUS with wheelchair accessibility is available to Florissant Residents. Anyone under the age of 60 must send a written request to the Mayor for his approval and a letter from their doctor stating their disability and their need for the use of the Florissant bus services. This request should state their name, address, phone number and current resident card number. A competent adult, who has legal guardianship, must accompany individuals under 18 years of age. Since there is no attendant on the bus, all residents must be capable of getting from the door of their residence to the bus and from the bus to their destination on their own accord. The bus driver does not take residents into offices/hospitals or other buildings. Residents using wheelchairs may call for an appointment 7 days in advance.
      
THE BUS RESERVATION PHONE LINE IS 839-1776. Reservations will be taken between the hours of 8:30am and 12:00 noon Monday through Friday. Calls are answered in the order they are received so please stay on the line until your call is answered. First pick up is 8:30am and last pick up is 4:00pm. We ask all residents to please be ready 10 minutes before scheduled pick-up in case the bus is running ahead of schedule. On the return trip home, the resident must be ready at assigned time. The driver can wait only 5 minutes before going on to the next appointment.
Residents may call one day in advance to make reservations to the bank, hair appointments, department stores, etc. Medical appointments including labs, X-rays, therapy, dentist, and eye appointments, are accepted 7 days in advance to insure pick-up. Reservations for the City of Florissant sponsored parties and special functions will be accepted 7 days in advance. Residents attending the Senior Dining Center may make an appointment for the bus when they make a reservation for lunch at the Dining Center. Reservations for the Senior Dining Center must be made 24 hours in advance by calling 839-7603. Weekend and Monday appointments are made on Friday. Weekend pick-ups are limited. Please call 839-1776 for information. The after-hours answering machine is for messages ONLY, such as cancellations, and cannot be used to schedule appointments.
   
ON THURSDAY AND FRIDAY MORNINGS A BUS IS DESIGNATED STRICTLY FOR GROCERY SHOPPING. For all trips, there is a limit of 4-bags, 15 pounds per bag. The buses are for light shopping only and can not accommodate any large items, construction or industrial items. 

BUS SERVICE IS SUBJECT TO WEATHER CONDITIONS.

For any questions regarding the City of Florissant Bus Service, please call the Bus Line at 839-1776.

revised 5-2010 

FLORISSANT SENIOR BUS RESERVATION POLICY FOR SENIOR TRIPS

City of Florissant Senior Bus Transportation is available to Florissant Senior Clubs and Organizations wishing to take senior trips. Our buses seat 25 passengers. Request for either one or two buses may be made up to 6 weeks in advance. There are certain days when buses are not available or only one bus is available due to city sponsored events. Dates and times must be approved by the City of Florissant Senior Office before an event is planned. A minimum group of twenty club members is required to reserve a bus. Club members must be 60 years of age or older with a current Florissant Resident Picture ID. Each bus is allowed six non-resident club members. All non-residents must pay an additional fee of $2.00 each. An emergency name and contact number is required for everyone taking the bus.

All riders must be able to get on and off the bus without assistance. Wheelchair accessibility is not available on the buses used for trips.

Organizations/clubs are limited to three (3) trips each month. Trips to gambling establishments are limited to 3 per year per organization. All trips must be within a 50-mile radius of the City of Florissant and limited to a total of six hours.

Trips cannot be scheduled in the same month of the request. Reservations must be made by the 25th of the previous month of the trip, and may not be changed to a different location or event. Drivers are also instructed to go only to the destination that is listed on the approved request form. 

There will be a $100.00 charge for the use of EACH bus. One week in advance of the trip, the organization requesting the trip, must submit a legible list of participants, resident card numbers, emergency contact information and a check for $100.00 made payable to the City of Florissant.  This list must be submitted to the City of Florissant Health Department located in St. Ferdinand Park. If the complete list and check are not received at least one week prior to the trip, the reservation will be cancelled. The additional $4.00 charge for each non-resident is also due at this time.

Please notify the Senior Office at 839-7605 or 839-7604 if you must cancel the reservation as soon as possible.

The City reserves the right to cancel or reschedule trips as extenuating circumstances dictates.

Effective Date: July 1st, 2010